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Auscan Plumbing and Gas Ltd.
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Proudly serving the community with expert plumbing and gas services since 2007.

Auscan Plumbing and Gas Ltd.For new installation, routine maintenance or an emergency repair, please call us at 250-591-5010.

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  • Lee completed our gas fire place install and did a great job, we will have Lee back very pleased with the work he did. We had Lee back and he changed out our gas hot water tank. And installed a shower head system. We will recommend Auscan Plumbing and Gas ltd to all our friends

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    Jack Olsen Avatar Jack Olsen
    23 June 2014

  • Our 11 year old hot water heater stopped working. Lee came as soon as possible the next day and installed a new commercial grade hot water heater and did an excellent job of installing the new hot water heater and removing and disposing of the old hot water heater. He is very friendly and knowledgeable.

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    Bruce Markstrom Avatar Bruce Markstrom
    23 June 2021

  • I had Auscan come in and replace my 15 year old hot water heater and was very pleased at their fast and efficient installation they took care in my home to cover the floors and removed all the debris afterwards. Lee took time to explain how to use the controls and how long the warranty is. I will recommend them again and again to all my customers and friends, Good customer service and quality workmanship are something i look for in a service company. Richard Granger QCB Appliance Repair

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    Richard Granger Avatar Richard Granger
    23 June 2014

  • Lee was incredibly professional - he delivered the new hot water tank, took care of a couple of previous commitments and arrived back to install the tank at the time he said he would! I HIGHLY recommend Auscan!!

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    K Bell Avatar K Bell
    23 June 2021

  • Lee at Auscan Plumbing is a professional; licensed for plumbing AND gas. 1. Lee relocated a basement rough-in shower and toilet in our new home in 2008. After Jack-hammering the concrete, the drain plumbing was re-arranged and new concrete poured. Installation of the two-piece shower stall was properly sealed, shower stall perfectly aligned with the new drain, and zip-lock bags of wet concrete placed underneath for floor support. After I had the sub-floor installed, Lee's crew returned to install the toilet and custom vessel sink and vanity - a perfect installation, even providing a rough-in to accommodate a 'mud-sink' on the other side of the wall. Very pleased with the final workmanship all around. 2. Lee's crew installed 2 replacement toilets and 3 vanity sinks in the upstairs bathrooms. On an Easter Sunday morning, a water supply fitting with a factory defect leaked water into the vanity and onto the floor in the en-suite. Lee himself arrived shortly to replace the fitting. I could have simply turned off the water supply until a regular work-day, but Lee availed himself to attend immediately. Extraordinary service. 3. Lee installed and connected a new combination gas/electric range in the kitchen. One visit, and no leaking gas odor as was the case following a gas-fitter's similar installation in another province. 4. The 7-year old kitchen sink was slow to drain and gurgled. I tried a chemical drain cleaner, but that did not work. And, a 'drain-snake' was too large to fit past the sink's drain fitting. Lee arrived a day or two earlier than scheduled! The P-trap was inaccessible being in a finished basement. Lee cut out a piece of drain pipe from under the sink to install a High Quality 'air-behind-water' valve and also an under-sink access for cleaning. The drain pipe had been coated with a thick lanoline-type chemical residue probably used in dish washing detergent for hand-washing (not used for dishwashers). Like a clogged artery, this had restricted the water drainage and even accumulated in the P-trap below. Lee used his 'drain-snake' many times to loosen the restricting accumulation and followed with many (6 or more?) flushings by filling the sink with water and using a plunger to ensure the P-trap was cleared. > There have not been any issues regarding his work, since. Lee is very knowledgeable, conscientious, and very thorough. Lee, a family man, can be trusted and relied upon to perform top quality and timely service, using high quality and modern materials and parts, and is proud of his work and his reputation. I thank him for all that he has done and will be calling him again to attend to my plumbing and gas needs. I can confidently recommend his services to everyone... COMMERCIAL and RESIDENTIAL.

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    X X Avatar X X
    23 June 2015

  • Really impressed with the job Lee did. Removed my old hot water tanks in my restaurant and installed a beautiful on-demand system. Excellent and timely work. Recommended. Stephen Mahle House Restaurant Nanaimo

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    Stephen Wilson Avatar Stephen Wilson
    23 June 2022

  • Great service. Would definitely recommend and use again.

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    Zaida Giron Avatar Zaida Giron
    23 June 2014

  • Lee and Meredith were incredibly helpful and responsive when costing out a hot water tank replacement and toilet replacement work.

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    Graydon Kell Avatar Graydon Kell
    23 June 2022

  • Auscan has been to both my mother's houses, my house, and a few that were built new const. Great helpfull, excilent work. Thx

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    vic service Avatar vic service
    23 June 2019

  • I love working with Auscan Plumbing. Meredith was so helpful. She researched and found us the best product for our needs. Service was fast, fair and friendly. I highly recommend them if you want quality service.

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    Jefferie Scouler Avatar Jefferie Scouler
    1 January 1970
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