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Auscan Plumbing and Gas Ltd.
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Proudly serving the community with expert plumbing and gas services since 2007.

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Serving customers from Chemainus, Ladysmith, Nanaimo, Parksville and Qualicum Beach

Auscan Plumbing and Gas Ltd.For new installation, routine maintenance or an emergency repair, please call us at 250-591-5010.

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  • Our bathtub was leaking. Lee quickly found the problem and fixed it. He found us a reasonable free standing tap fillerwhich looks great. I highly reccommend this company.

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    Karen Driol Avatar Karen Driol
    23 June 2021

  • Lee was incredibly professional - he delivered the new hot water tank, took care of a couple of previous commitments and arrived back to install the tank at the time he said he would! I HIGHLY recommend Auscan!!

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    K Bell Avatar K Bell
    23 June 2021

  • Just had Auscan Plumbing install a new hot water tank in my condo. It went very smooth, the installer was courteous , knowledgeable and on time. The price was the same as I was quoted over the phone. I would recommend them to anyone

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    tonyh40 Avatar tonyh40
    23 June 2021

  • I have used Auscan Plumbing and Gas services multiple times and have always been impressed with the timely and courteous service. I would highly recommend using there service any day of the week!

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    Robert Collins Avatar Robert Collins
    23 June 2015

  • Lee was amazing. He turned what was an urgent stressful situation into a happy ending, going out of his way to fit in my job and doing it all with great advice, humor and kindness. Thank you. I'm so glad I phoned you!

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    Danni Kapek Avatar Danni Kapek
    23 June 2020

  • Lee at Auscan Plumbing is a professional; licensed for plumbing AND gas. 1. Lee relocated a basement rough-in shower and toilet in our new home in 2008. After Jack-hammering the concrete, the drain plumbing was re-arranged and new concrete poured. Installation of the two-piece shower stall was properly sealed, shower stall perfectly aligned with the new drain, and zip-lock bags of wet concrete placed underneath for floor support. After I had the sub-floor installed, Lee's crew returned to install the toilet and custom vessel sink and vanity - a perfect installation, even providing a rough-in to accommodate a 'mud-sink' on the other side of the wall. Very pleased with the final workmanship all around. 2. Lee's crew installed 2 replacement toilets and 3 vanity sinks in the upstairs bathrooms. On an Easter Sunday morning, a water supply fitting with a factory defect leaked water into the vanity and onto the floor in the en-suite. Lee himself arrived shortly to replace the fitting. I could have simply turned off the water supply until a regular work-day, but Lee availed himself to attend immediately. Extraordinary service. 3. Lee installed and connected a new combination gas/electric range in the kitchen. One visit, and no leaking gas odor as was the case following a gas-fitter's similar installation in another province. 4. The 7-year old kitchen sink was slow to drain and gurgled. I tried a chemical drain cleaner, but that did not work. And, a 'drain-snake' was too large to fit past the sink's drain fitting. Lee arrived a day or two earlier than scheduled! The P-trap was inaccessible being in a finished basement. Lee cut out a piece of drain pipe from under the sink to install a High Quality 'air-behind-water' valve and also an under-sink access for cleaning. The drain pipe had been coated with a thick lanoline-type chemical residue probably used in dish washing detergent for hand-washing (not used for dishwashers). Like a clogged artery, this had restricted the water drainage and even accumulated in the P-trap below. Lee used his 'drain-snake' many times to loosen the restricting accumulation and followed with many (6 or more?) flushings by filling the sink with water and using a plunger to ensure the P-trap was cleared. > There have not been any issues regarding his work, since. Lee is very knowledgeable, conscientious, and very thorough. Lee, a family man, can be trusted and relied upon to perform top quality and timely service, using high quality and modern materials and parts, and is proud of his work and his reputation. I thank him for all that he has done and will be calling him again to attend to my plumbing and gas needs. I can confidently recommend his services to everyone... COMMERCIAL and RESIDENTIAL.

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    X X Avatar X X
    23 June 2015

  • Lee and Meredith were incredibly helpful and responsive when costing out a hot water tank replacement and toilet replacement work.

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    Graydon Kell Avatar Graydon Kell
    23 June 2022

  • Our 11 year old hot water heater stopped working. Lee came as soon as possible the next day and installed a new commercial grade hot water heater and did an excellent job of installing the new hot water heater and removing and disposing of the old hot water heater. He is very friendly and knowledgeable.

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    Bruce Markstrom Avatar Bruce Markstrom
    23 June 2021

  • Auscan has been to both my mother's houses, my house, and a few that were built new const. Great helpfull, excilent work. Thx

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    vic service Avatar vic service
    23 June 2019

  • So glad we called Lee @ Auscan. He came and gave us a quote for free and was very efficient and honest. He worked around my daycare schedule making sure he wasn’t loud for the “ nappers”. All around a top notch business if you are needing a plumber. I will always recommend Auscan to friends and family ! Thanks Lee!

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    Christina Jones Avatar Christina Jones
    23 June 2024
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