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Proudly serving the community with expert plumbing and gas services since 2007.

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Call: 250-591-5010

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Serving customers from Chemainus, Ladysmith, Nanaimo, Parksville and Qualicum Beach

Auscan Plumbing and Gas Ltd.For new installation, routine maintenance or an emergency repair, please call us at 250-591-5010.

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  • My hot water heater recently stopped working and I needed a replacement. It was an odd size but Auscan quickly found one, had it shipped in, and professionally installed it next morning. Thank you so much!

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    Audrey Hansen Avatar Audrey Hansen
    23 June 2020

  • I would recommend Auscan without reservation. They were thorough, professional and provided great value.

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    Lise Mac Avatar Lise Mac
    23 June 2021

  • We used Auscan recently to have our old hot water tank replaced with a new gas tankless hot water on demand system and to run a gas line for our new kitchen range. Lee was friendly, incredibly knowledgeable and quick to deliver on his quote, setup an appointment to do an inspection prior to installation and then perform the work. I truly value that he delivered on everything he said he would do from installation date to how long it would take to complete the work and when we got our range delivered he was able to come over quickly to connect it so we could make dinner that night. Lee also helped us apply for our Hydro rebate for the installation of the energy efficient new system. Auscan has been a delight to work with and I would not hesitate to recommend them to any of my friends - they are the only company I would use!

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    Nicole Brass Avatar Nicole Brass
    23 June 2023

  • Just had Auscan Plumbing install a new hot water tank in my condo. It went very smooth, the installer was courteous , knowledgeable and on time. The price was the same as I was quoted over the phone. I would recommend them to anyone

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    tonyh40 Avatar tonyh40
    23 June 2021

  • We have a rental property that required a new hot water tank. Auscan came to the rescue w/ timely advice and recommendations on using a smaller, more efficient tank, as we really didn't need the larger size for the number of tenants occupying the space. Not only was the tank cheaper as a result, but our heating costs per month will be reduced by not having to heat a larger tank! Their assistance was prompt and appreciated. At the same time we were dealing w/ the water tank, we had issues w/ our dishwasher at our address. They offered a number of options to alleviate the problem. I highly recommend calling Auscan for all your plumbing needs!

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    Jason Waddell Avatar Jason Waddell
    23 June 2015

  • Lee is freaking awesome! I got my hot water tank replaced the same day that I called, at a great price and enjoyed the process. Really good guy and great service!

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    Michelle 224 Avatar Michelle 224
    23 June 2024

  • Highly recommend this company. Lee is my go-to guy Very friendly and knowledgeable. Great communication, prompt service, and reasonable pricing.

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    Deborah Mueller Avatar Deborah Mueller
    23 April 2025

  • It's nice when you are in need of a fix - you find good people. Auscan responded to our call for a Hot Water Tank replacement, quickly and offered a competitive rate. We decided to upgrade to a bigger capacity tank and Auscan was helpful with options. Installation was prompt and with a quality unit. Again, always nice to find good people to work with. Thanks, Lee & Beth Poirier

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    Tidal Marine Industrial Avatar Tidal Marine Industrial
    23 June 2020

  • Next day after calling Auscan they replaced my hot water tank. They were $200-$300 less than quotes from other plumbing services in Nanaimo and no waiting list. Shawn how did installation was on time courteous and helpful about any questions. I highly recommend them.

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    Steven Christie Avatar Steven Christie
    23 June 2021

  • Lee has helped us out on 2 separate occasions now over the years installing a gas range and dishwasher and just recently a Hot Water Tank. We have been very impressed both times with his workmanship and friendly demeaner. I would highly recommend him.

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    Craige Ducharme Avatar Craige Ducharme
    23 June 2021
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